Complainant Name: [Complainant Name]
Complainant Relationship to Service User: [Complainant Relationship to Service User]
Date Complaint Received: [Date Complaint Received]
Method of Complaint (verbal/written/email): [Method of Complaint (verbal/written/email)]
Nature of Complaint: [Nature of Complaint]
Outcome Sought by Complainant: [Outcome Sought by Complainant]
Acknowledgement Date (within 3 working days): [Acknowledgement Date (within 3 working days)]
Investigating Officer: [Investigating Officer]
Investigation Outcome: [Investigation Outcome]
Response Date (within 20 working days): [Response Date (within 20 working days)]
Complainant Satisfaction (1-5): [Complainant Satisfaction (1-5)]
For recording, investigating, and resolving complaints from service users, families, and advocates.
💡 Buying just 1 policy for £25?
The Complete Policy Suite gives you all 40+ policies for £349 — that's just 87p per policy. Plus these free bonuses worth over £800:
🎁 Not sure if this is the right policy for you?
Ask our team free — no purchase needed. We answer within 1 working day.
Ask Our Team Free →One-time payment. Download your branded, editable PDF form instantly.
Or get all 8 forms for £99.
Pay for this form — £25
Or get all 8 forms — £79
By purchasing you agree to our End User Licence Agreement.